PRIVACY POLICY Effective Date: March 01, 2026 Website: www.ebill24.com Operated By: WINDOWS SOFT IT HUB App Name: EBILL24 ________________________________________ 1. Introduction Welcome to EBILL24, a cloud-based ERP, POS, CRM, and Billing Software operated by WINDOWS SOFT IT HUB. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use: • EBILL24 ERP Software • EBILL24 POS System • EBILL24 CRM • EBILL24 Billing & Invoicing Software • Website (www.ebill24.com) • Mobile Application (EBILL24 App) By accessing or using our Services, you agree to this Privacy Policy. ________________________________________ 2. Information We Collect A. Personal Information • Full Name • Business Name • Email Address • Phone Number • Billing Address • GST / Tax Identification Details • Payment Information B. Business & Transaction Data • Customer records • Vendor records • Sales & purchase transactions • Inventory details • Invoices & billing data • Accounting records C. Technical Information • IP Address • Device information • Browser type • Operating system • Usage data • Log files • Cookies ________________________________________ 3. How We Use Your Information We use your information to: • Provide ERP, POS, CRM, and Billing services • Process transactions and subscription payments • Generate invoices and financial reports • Improve system performance and security • Provide customer support • Send service updates and notifications • Comply with legal and tax obligations under Indian law ________________________________________ 4. Data Sharing & Disclosure WINDOWS SOFT IT HUB does NOT sell or rent your data. We may share information with: • Payment gateway providers • Cloud hosting providers • SMS and email service providers • Government authorities when legally required All third parties are required to maintain confidentiality and data protection standards. ________________________________________ 5. Data Security We implement: • SSL encryption • Secure cloud infrastructure • Role-based access controls • Regular system monitoring • Periodic data backups However, no digital system is completely secure. ________________________________________ 6. Data Retention We retain your data: • As long as your account remains active • As required under applicable Indian tax and business laws After account termination, data may be permanently deleted after a reasonable retention period. ________________________________________ 7. Cookies Policy We use cookies to: • Maintain login sessions • Improve user experience • Analyze traffic and performance Users may disable cookies via browser settings. ________________________________________ 8. Your Rights You may: • Access your personal data • Request correction of inaccurate data • Request deletion (subject to legal requirements) • Withdraw consent To request changes, contact: 📧 hello@ebill24.com 📱 09154143270 9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy policies. ________________________________________ 10. Children’s Privacy EBILL24 Services are intended for business users aged 18 years or above. ________________________________________ 11. Changes to This Policy We may update this Privacy Policy periodically. Updated versions will be posted on www.ebill24.com with a revised effective date. ________________________________________ 12. Contact Information Legal Name: WINDOWS SOFT IT HUB App Name: EBILL24 Website: www.ebill24.com Email: hello@ebill24.com Mobile: 09154143270